| Why buy from us? | |
 | Here at Letterbox Love we do everything we can to make sure your experience with us is light hearted and fun. |
| We try to make sure we're competitive with prices and that we hold a full range of products available. |
| We provide customer reviews from people who have used the product - if we get a few bad reviews for a certain product we may drop it. So if you buy from us, please write one, it'll help other people struggling to find what they want. |
| We make sure all of our orders are 100% discreet, with no description of where your package has come from, the return address is a UK PO BOX and your bank statement will not say Letterbox Love. If you pay by paypal your account will not list what you have bought and will not say Letterbox Love - all it will say is SCL Products. |
| We understand that it is difficult trying to decide on which products to order without physically seeing them, so we try to provide you with as much information as possible with large and clear images, and when it arrives and it's not what you want - just send it back, no questions and we'll refund you along with the cost of you having to send it back! (But please don't use them, as hygiene is an important issue for us) |
| In the unlikely event a product is broken, or breaks just let us know - if you've used it we will ask you to dispose of the item and we'll either refund you or send you another one, no problem! |
| If you're not happy just let us know, we're only human - but we can only resolve a complaint if we know about it. |
| We aim for 100% customer satisfaction and 100% communication! |
| Something you want but we don't have it? Let us know, we can get it, and if it's out of stock either use our stock notification feature or contact us we may be able to help. |
| If you're happy, let us know! We need to know we're doing things right. If there's something on Letterbox Love you would like to see, then we're open to suggestions to make your life easier. |
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